Platforms cheating gig workers out of earnings

Another one on the ‘gig economy’: Ars Technica writes that in New York Uber and Lyft have agreed to pay $328 million after “cheating drivers out of hundreds of millions of dollars”.

In addition to the usual observations that platform companies are not compliant (and knowingly do) with local or state legislation, what is interesting in this case is also the role of the app interface itself:

Uber misrepresented the deductions made to drivers’ pay in their terms of service, telling drivers that Uber would only deduct its commission from the drivers’ fare, and that drivers were “entitled to charge [the passenger] for any tolls, taxes or fees incurred,” though no method to do this was ever provided via the Uber Driver app.

The Uber app itself, it seems, was not even compliant with Uber’s own stated policies…

Link to the original article on Ars >>

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